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General => General Discussion => Topic started by: spooker on September 19, 2010, 12:20:29 AM

Title: Washington DC service?
Post by: spooker on September 19, 2010, 12:20:29 AM
Can anyone recommend a good Kymco servicer in the Washington, DC area?  I'm willing to drive up to 100 miles, so Baltimore or Richmond can also count.  Thanks!
Title: Re: Washington DC service?
Post by: wordslinger on September 19, 2010, 12:22:00 AM
...wow..what you need done??...

..maybe we can walk you through the processes, and save you some hassle...


peace
Title: Re: Washington DC service?
Post by: oswaldters on September 19, 2010, 01:08:32 AM
D.C. is a tough area for Kymco dealers - I know I live there!  You might find one of the shops that will work on Kymcos - but they liekly don't carry Kymco parts so if anything requires OEM parts it can take weeks.

The place I bought my Agility from went under about a year later and the other place I used for parts stopped carrying Kymco stuff shortly after.  

As for service centers, I haven't used any so I can't really tell you.  I just order any Kymco parts I need from Stadium Yamaha and do it myself.  From what I've heard, the service places are really expensive and take a very long time to get the job done.

I would take Word's advice and post what the issue is and let the forum members help you through it.  You'll be amazed at how much you can do with some expert advice, a little encouragement, and a good youtube video demonstration.

Title: Re: Washington DC service?
Post by: spooker on September 19, 2010, 03:45:53 AM
I've been working on the problem over in the other section:

http://kymcoforum.com/index.php?topic=2703.0 (http://kymcoforum.com/index.php?topic=2703.0)

The current best theory seems to be a faulty vacuum tube, but god only knows.  It's certainly not an oil change or a spark plug change, or even a valve check, so I think I need professional help on this one.

I've researched every Kymco dealer in the DC area, and they all seem to have bad reputations.  I know of 2 respectable independent shops, but I want to go to a Kymco dealer since it may be covered by the warranty.  Am I correct in thinking that only an authorized dealer can do warranty work?

Oswaldters, check your PMs :)
Title: Re: Washington DC service?
Post by: stiffi on September 22, 2010, 02:55:56 AM
Motostrada in Cockeysville, MD. Authorized Kymco dealer and Great guys. Just got my bike back from them today! While they certainly cater to people who bought there bikes from them, they work on just about anything. I took my Yamaha Vino there before I bought my People.

Should be well short of 100 miles from anywhere in DC.

I live nearby and recently rode to the Greenbelt Metro station on my 125cc. A straight shot down route 1 and I was there in under 1 hour.
Title: Re: Washington DC service?
Post by: spooker on September 23, 2010, 03:33:02 AM
Thanks Stiffi!  It looks like they're only 60 miles from me, which is quite doable!  I'll be consulting with them soon.  Their website says they charge $15 more per hour for bikes that weren't bought at the store.  That sounds like a good policy, all things considered.  It's better than the shop being prejudiced against your bike, putting it at the end of a 3 week line, or just refusing to service it.
Title: Re: Washington DC service?
Post by: sidthesloth on September 23, 2010, 06:05:08 AM
$15 per hour more not prejudiced?
Title: Re: Washington DC service?
Post by: oswaldters on September 23, 2010, 03:12:49 PM
$15 per hour more not prejudiced?

Yeah, that's punishment instead of predjudice I guess. 

These places do have a history of servicing scooters they sold before others. 

Don't know that paying $15 more will change that though...



Title: Re: Washington DC service?
Post by: spooker on September 24, 2010, 04:35:01 PM
Emphasis on the "all things considered," IE, considering the perspective of the shop...
Title: Re: Washington DC service?
Post by: oswaldters on September 24, 2010, 10:39:36 PM
I understand your point.

It's just a shame that you have to pay more to get service because you didn't purchase the scoot there.  Just goes to show you what happens when there aren't enough options to chose from.
Title: Re: Washington DC service?
Post by: stiffi on September 27, 2010, 12:03:45 AM
Understand the point, but having been to Motostrada a lot recently, I can tell you they are pretty fair.

I used to take two separate bikes I bought used, there for service. Both were done within a very reasonable time, I thought. The shop even gave me a ton of advice on purchasing the second used scooter, even though it wasn't from them.

Now, having a bike bought there, it's being worked, on, but I don't think it's been any faster.