KymcoForum.com

Scooters - Big Bore => Xciting 500 => Topic started by: ptingib on August 01, 2019, 06:12:58 PM

Title: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 01, 2019, 06:12:58 PM
Hi All,   Sorry to start a new thread but i did not think my last one would be resurrected.  Its soo hot here so can only work on my bike in the mornings or at night.  Its currently 39c in the shade here at the bottom of Europe (Spain) 9 miles from Africa.   
Please please can I have some more advice as I i still have the same issue with the instrument panel not working, with the mobile phone light on, the battery light on and the low yellow fuel light still coming on.   No other dial works, the buttons do nothing but the clock starts at 12:00 and then continues.
It took along time to get to the final panel off as i had to take off alot AND there are a couple of hidden screws that are near impossible to see and harder to get at.
Ive uploaded some more photos as I have cleaned all the female/male switches, Ive tapped up every exposed cable and have cleaned everything possible including taking the instrument apart and looking for issues.   
Behind the four dials is a copper colored round casing covering red and gold conductive wire which i assume receives a current for it to move.  I know this as if you take off the covers and rotate them the dials move so i may have a magnetic charge on them.
I cant work out the mobile phone batery and fuel light. and I cant this thing to wiork.  We are in feria season in Spain and now its August every garage seem to be closed or on minimum few hours a day.  They all are backed up with work with bikes that customers need for August touring.
PLEASE CAN I HAVE MORE ADVICE!!!  Ive been off the road on two wheels for 7 weeks now and Im getting extremely desperate as this time of year espectially the early evening is the best time of the year to ride as its magical with the warm winds.
Please find attached some additional photos I have taken today before my head was fried in the sun!!!
I look forward to any replies. 
Many thanks in advance for a very grateful Xciting owner. 
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on August 01, 2019, 06:35:29 PM
I think I recall you found some substitute for the recommended silicone dielectric grease so now we are at the multimeter tracing out power phase. Do you have a multimeter and a wiring diagram? Is this a Downtown 300i? None of your pictures except for the throttle body looks like my 2013....
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 01, 2019, 07:18:29 PM
Im going to strugle with a wiring diagram,  its obviously laid flat and not easy to read.   There is possibly an electrical issue however it starts perfectly.   If it was the instrument panel (cluster/dials) is that something that can be repaired as these are impossible to source where i live and as a car breaker advised me if i did find one in a breakers yard the chances that it works are very very small.

With checking the multimeter is that done with the engine running.  where are the main points to check??  thanks
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on August 01, 2019, 09:43:28 PM
Well, it depends what you are checking. First, is this actually a Downtown 300i? What year?
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 01, 2019, 10:07:28 PM
Hi no its an Xciting 500 2009, the first generation.  Im posting on the xciting 500 section of the forum!!!!!!
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on August 01, 2019, 11:28:11 PM
Yow! Sorry about that! Yes, you have...but still may be able to help. So, your wiring diagram is flat and hard to read, right? Does that mean it is in black, white and gray, no color?
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 02, 2019, 11:07:10 AM
hi i have a downloaded copy of the workshop manual it is however in Black and white and although Ive taken a pick with the lap top i usually look at it on my kindle which is more portable and easier to zoom in.  It does however resemble chinese noodles so if there are any main cables i should be looking at i would appreciate the advice.

You very kindly sent me your colour one for your Bike,  Im assuming the basic would be the same,  if you could point a few indicators on where to look first!!!!

Is it possible that the instrument cluster has gone bad?? OR do you think this may have something to do with the speedo sensor??  i know im grasping at straws but my wife is not impressed that my skeleton of my scooter is blocking the front door with most of it in various parts of the house including but not exclusively the garage!!!

Ive attached an alwful photo of what I have, I cant seem to seperate an individual page from the pdf to upload it
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on August 02, 2019, 04:59:00 PM
First thing is to establish the panel is getting power. Then if it is getting power and has a good ground connection, check for a voltage regulator somewhere near where the power enters the board. These have gone bad in car's panels which kill the whole thing. Usally looks like a rectangular black block with three legs/conductors.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 03, 2019, 08:51:35 AM
Ill be honest with you crossbolt, none of the above made any sence and its not like i dont understand english Im from London!!!  Please can you break it down a bit thanks.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on August 03, 2019, 10:46:42 AM
There will be, on your diagram, markings for the instrument cluster. Look for "B+" or "V+" or something like that. There will also be a corresponding "B-" or "GND." Find these and probe with you multimeter on volts (typically "20 vdc") and with key on. Tell us what your voltmeter reads...
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 05, 2019, 09:28:25 AM
Hi CrossBolt Im still trying to work out the wiring diagram its my first time and im not great with electrics!!!!  one thing that I need to mention, it was my wife who spotted it first.  At the back of the instrument panel two of the four round copper covers that protects the metal cables that are wrapped up tightly had a burning smell.    Or at least I think thats what it was.  My wife picked it up immediately but as ive been following trucks for 30 years so my sense of smell and hearing has diminished incredibly.

May I please had your thoughts of how to resolve the problem IF its the instrument panel has suffered from an electrical surge and possibly some of it has been damaged.  Is there anything obvious that I can visually see???  Due to the unique plug that connects the panel to the ECU is it possible to take this instrument to an electrical engineer who (the only person I had in mind) fixed my TV when the LCD blew.

Im going to continue to work on the wiring but the heat here limits the time to a few hours in the morning and due to work /family comitments this is taking a very very long time to resolve.   Here in spain August is a month everyone takes off for holidays and again taking to a mechanic is not an option.   The irony is that mechanically the scooter is running as good as ever.  its obviously a specific issue which i doubt a teenage apprentice will have any idea  to resolve.

 
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on August 05, 2019, 11:00:53 AM
USUALLY when something gets hot enough to burn and smell, a fuse has blown. Do you (I cannot remember) have any bad fuses? Is there anything else that does not work electrically? Since the machine runs properly, the best test environment is to leave the instrument cluster connected. You may have a repair shop that specializes in repairing such panels. Cna you see any burned cables on the wires going to the panel? Can you see any components on the panel that have been really hot?

Where in spain? 36 degrees North is Gibraltar and you are north of that! How hot is it?
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 05, 2019, 03:32:38 PM
hi im in 10 mins from gibraltar near the tarifa on the southern end of europe, we can see africa from our window.   the fuses are good and even changed them.  the lights and indicators all work.  EVERY thing on the bike is hot as its like hells at the moment.   the only thing i can think of are the batteries that get hot after 18 months and warp,  due to the extreme heat and cold in winters we get through bateries and even car bateries faster than say when i was un the UK.    As far as Im aware apart from the instrument panel all the electrics work albeit its the lights horn and starter motor/ignition.   

Is there an after market panel that can be bought from say Amazon or ebay that will take the Kymcos unique cable cluster and plug??  something like a universal panel for a motorbike.   Do you know if the kymco shares its plug with any other manufacturer or an adapter can be bought???  i cant see myself find a working second hand one, its 10 years old and they were not a super seller in Europe.

People with full motorbike licences never tended to buy big scooters until the Yamaha came out and DCT.   The 850 gilera/aprillia was too expensive.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on August 05, 2019, 06:23:18 PM
There are aftermarket speedo-tach-everything else panels available BUT you would be the pioneer/first man in space on adapting it to that machine! I am NOT saying it cannot be done! I AM saying it would require a commitment to see it through. There are people making mods and hacks everyday way more complicated than this potential project. The makers of these all-in-one panels probably have instructions....this may be your only option....
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: BigBlue505 on August 05, 2019, 10:51:30 PM
I'm still thinking you need to buy a Kymco instrument panel.  I don't think they were made to be repaired, just replaced...Remove and Replace.  It would probably be cheaper than taking it to a mechanic and it should just plug right in.  If your scooter's doing everything else properly and your wiring harness is in good shape, there's not much else to rule out.  We don't have any mechanical or safety inspections around here, but I remember how strict some of the European inspections were. 
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 07, 2019, 09:00:04 AM
Im going to start to put the bike together as Ive tried everything with regards to the cables.   A replaycement of the instrument panel is the solution i think as everything else seems ok.  Thanks Crossbolts Ive tried with the wiring diagram and used its as much as I could but it was difficult as although its 90% naked its still very hard to physically follow the cables.

With regards to obtaining a new panel is that actually possible??? are they still being sold new by kymco???   second hand is a risk PLUS Im looking for a bike being broken up near enough for me to buy as i its likely to be damaged so would like to see that it works before purchase.

The issue about simply riding it is that the scooter does get inspected annually,  the next one i believe is is feb 2020,  so at least i have some time.   I guess it was a shot in the dark regarding an aftermarket panel!!!!!!

I did have a thought when I was in a huge supermarket we have in spain (like wallmart in the US)   is it possible to use a bicicle speedo and odometer instead so that I would have at least an ideal when the fuel will run out?????

Can they take 70mph 80mph.???   I was going to buy a wireless one but it mentioned that it was not to be used with an electric bike as the batteries/electric motor effects that wireless connection,  so was thinking of buying a wired one.   Does anyone know if this is has been done before.

BTW as I mentioned before during inspection the bike has to be 100% original or have certificated homologated parts to pass.   Immisions is getting tricky as well.   I have to do the car as well and they have started to plug in the car to their diagnistics computer which is unfortunate as I always erase the error codes whilst waiting for my turn !!!!! LOL   I think luckly my car is old enough for them not to bother, but immissions test is getting harder.  Luckly I have a petrol car not diesel,  so alot cleaner.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on August 07, 2019, 10:30:34 AM
Well, Kymco does have parts but checking with them is the only way to find if they have that somewhere. Most breakers in the US will guarantee the used part will work or you get another one. Do not know about Spain. Use a GPS for speed and distance. I have a Garmin etrex-20 that will show speed and trip distance. Have a RAM mount permanently attached to scooter. There are several salvage or breaker yards in the US and europe. Check their policies.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 08, 2019, 09:24:54 AM
Hi Ive started to put it back together again and will keep it going.  As I mentioned before it does have to go through technical inspection which it will not pass so that might be the end of the scooter.   I guess 10 years of life is very good for a cheap scoot.   Ive got GPS on my phone etc how to be honest id rather the smaller bicycle odometer option.  Ive got a garmin for the car but going 80mph through a city intersection it always seemed to be a fraction of a second too slow which means that turnings are missed.   Even with my adroid apps you have to take the maps and everything else with a pinch of salt plus the speedo does not change instantly on mine its every say 5 seconds.   We have many speed cameras and radar traps!!!!

will keep an eye out for breakers specialising in bikes in spain but people usually buy new all the time as they get it on credit (as no one here has any money) also the whole priciple of a scooter means that a person wants to be on 2 wheels without any hassle and not many riders will a full A licence bothers with a 500cc scooter.  they all get BMW GS 1200 which they ride for the summer and garage for the rest of the year 3000km a year on smooth highway,  a complete waste of €18000.    Style over substance!!!
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on August 16, 2019, 05:02:46 PM
Hi Everyone has anyone know if an aftermarket speedometer/odometer Instrument panel has every been rewired for the Xciting 500???  is there a universal adapter available that takes the long thin input socket that splits it into 3 or 4 sections.   Ive seen ones in amazon that does everything needed and are digital and better than the original analogue dials.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: Scootmaster on November 06, 2019, 03:53:03 AM
When I bought mine it had the same issue as yours. I had to replace the cluster.
You can find it here.

http://kymcopartsonline.com/catalog/search_diagram_detail.php?s_fk_manufacturers_id=21&s_fk_model_year_id=1&s_fk_scooter_model_id=34&s_parts_diagram_id=978 (http://kymcopartsonline.com/catalog/search_diagram_detail.php?s_fk_manufacturers_id=21&s_fk_model_year_id=1&s_fk_scooter_model_id=34&s_parts_diagram_id=978)
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: MJR on November 07, 2019, 04:10:42 AM
Seems a bit cheaper here. https://www.yamahasportsplaza.com/oemparts/a/kym/5b50ee7587a866110c2e0eb3/speedometer (https://www.yamahasportsplaza.com/oemparts/a/kym/5b50ee7587a866110c2e0eb3/speedometer)
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: Stig / Major Tom on November 07, 2019, 01:13:48 PM
Seems a bit cheaper here. https://www.yamahasportsplaza.com/oemparts/a/kym/5b50ee7587a866110c2e0eb3/speedometer (https://www.yamahasportsplaza.com/oemparts/a/kym/5b50ee7587a866110c2e0eb3/speedometer)
Thanks for the referral MJ - have added this dealer to our list (General Discussion, STICKY : "buy Kymco parts in USA here")

Stig
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on November 18, 2019, 09:47:16 AM
Hi Everyone for your continued support and advice is so much appreciated.  Everyone thinks i should throw away the scooter as its old and  has spent its life outside so the plastics are not in great shape however I love this bike, I ride around all of spain on it and unlike a motorbike i want two hand brakes and don't want to do anything with my feet.   I tried a cruiser the other day and my four limbs were doing so much during traffic up hill that i almost ran out of legs to put on the ground and nearly ended up on my face.

Also coming off a maxi scooter to a cruiser you realise you cant see anything as you are so low.  with the kymco i can easily see over normal and sports cars.

I have a very urgent question if anyone can help me I may have an oportunity to buy an entire donor bike BUT it is a 250cc.  Apart from the color are the connections then same and is it likely to work.   I like this option as I get Panels new seat, spare parts etc and can keep the kymco going for a few years yet.

Id love another maxi scooter but they are so expensive new and the honda dcts are very overprices as wells as the yamaha.  I want more that 500cc plus 2 cylinders.  the kymco 550 second hand is still over €8000 over here.

Please of anyone knows is a 250cc panel has the same connections as a 500cc please do let me know also the 250cc is a mark I and i have the mark II 500.

many thanks again to everyone, European prices are alot higher than US prices and I dont thing the scooter is now worth anything except of course its worth alot to me :)
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: sissymary on November 21, 2019, 04:44:56 PM
Go to ebay, and type in xciting 500. Then check box (used parts), and then check box (world wide). I think you need a new cluster?
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on December 17, 2019, 09:38:30 AM
hi everyone,   

i bought a 250 xcting donor bike and its taken me a long time to get the parts off and work on my 500cc.  its winter here and its cold and raining which is very unlike spain.  I have a little good news a a bit of bad news.  the second hand instrument panel is now in my 500cc and is reading temperature, fuel and lights correctly   HOWEVER it gets worse,  firstly no revs are displayed as it simply does not move nor does the speedometer which stays on zero.  BUT what really shocked me is that the scooter i bought the 250cc has 16000km on it my bike has 55000km and when its plugged in the new instrument panel shows 16,000km. 

Im very surprised and i assumed it would simply talk to the 500cc CPU and display what is stored on the 500cc but this does not seem to be that case.   does anyone have any thoughts on how i can get these three items working especially the speedometer and show the 550000 km as this will be needed to pass the vehicle inspections and thus keep it road worthing.

I genuinely thought that like others have suggested an easy swap of parts would be a quick and easy solution but this does not seem to be the case.

Please can anyone  help???

thanks in advance
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on December 17, 2019, 12:33:06 PM
The panel has its own micro processor and takes no instuctions from the Engine Control Unit. You are stuck with the wrong mileage UNLESS some computer whizzard can "hack" it. The difference in wiring is probably why the speedo is inop. The plugs may be the same and fit but the pins are in different places. The pins are removable but you need a special tool to relese them. You can make a tool but the Banggood.com sells a bunch for about $3 US.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on December 17, 2019, 03:46:54 PM
i dont suppose you would happen to know which wire it is???  do i literally have to rip it out and plug it into the correct one???  what is the tool actually called I may have to look at amazon or the local DIY /electrical store.  If i get it working i need to do 40,000km in 11 months :(   if the km/miles done data is stored in the instrument panel than any replacement would be a waste of time as it would never show the correct information unless by a miracle it you buy one with exactly the same mileage/km.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on December 17, 2019, 04:11:21 PM
Hi again thanks for the information.  I actually have no idea what this tool looks like, is there any chance of providing a link or an image so that I have some sort of idea many many thanks
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: CROSSBOLT on December 17, 2019, 05:14:58 PM
Don't know which wire. Need wiring diagram for both models IN COLOR to do that. Terminal removal tool below..you are welcome!
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: Stig / Major Tom on December 17, 2019, 05:27:49 PM
Don't know which wire. Need wiring diagram for both models IN COLOR to do that. Terminal removal tool below..you are welcome!
Ordered a set of these for my brother-in-law. He's been limited to car keys while digging in his ears at the dinner table.
Thx Karl!
Stig
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: ptingib on December 18, 2019, 07:36:04 AM
Hi All i looked at the wiring diagram for both 250 and 500 and the speedo and odometer seem to go to the same place and with the same coloured wires however there is a difference between the two as i can physically see ironically its not the cables you would automatically think of.

i truggles to not only to understand the diagrams but also to identify the colors as some have faded after 10 years or is covered in crap.  if there was an easy fix to this issue i would appreciate it if anyone could tell me. 

Also is it normal to reprogram an instrument cluster to increase or decrease KM or miles.  surely if it was so common and way to do owners would be shaving 10,000s of miles off scooters when they come to sell.
Title: Re: HELP IN DESPERATE!!!!! - Instruments Not working Continued
Post by: Scootmaster on December 22, 2019, 04:19:18 AM
The problem you're experiencing is the same problem I had. I bought mine with the instrument cluster with exact same symptoms as you're having. I took mine out and took it apart and did all the troubleshooting. Ended up replacing with a new one. This was about a year and a half ago. You will need to find one somewhere. I'm thinking that the previous owner before me probably tried to jump start the scooter while reversing the cables. Just speculating. The part number you will need is 37200-LFH1-E00, (pic attached) They're hard to find now, but keep searching, you'll find one. Good luck with it.