KymcoForum.com
Scooters - 125 to 300 => Super 8 150 => Topic started by: wkreps on April 18, 2014, 11:27:30 AM
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First trip to work today on my new scoot (10 miles highway then 7 miles city). When I got to town the exhaust started to sound a little throaty. Sounded like something broke loose inside the muffler. It got louder til it sounded like a Harley went I pulled into the work parking lot. Lokked at the exhaust and the support bolt came out and the muffler is apparently only being supported by the two exhaust bolts to the engine. I plan on rebolting it today at lunch at the support bracket but I'm wondering how close I am to snapping those exhaust bolts. Looking for suggestions. I'll try and get some pics posted later this morning.
First day to show it off at work and this happens. >:( >:( >:( >:( >:( :'( :'( :'( :'( :'(
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At first glance it doesn't look like the bolts to the engine are damaged (hopefully). What I did notice was that bolt supports the wheel also. F*CK!
(http://i62.tinypic.com/s24r4y.jpg)
(http://i57.tinypic.com/21931gk.jpg)
(http://i57.tinypic.com/ifvrrm.jpg)
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I'm no expert wayne. But I want to say that that right side swing arm is strictly cosmetic. I could be completely wrong though. Either way, bummer about exhaust.
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I'm no expert wayne. But I want to say that that right side swing arm is strictly cosmetic. I could be completely wrong though. Either way, bummer about exhaust.
The right side rear shock is mounted to the swingarm. With it loose like that, it should have been a noticable change in handling, and a dangerous situation if it came off at a significant speed!
Some 50cc scoots with a single rear shock don't have the right side swingarm, but they are built for about half the load capacity. So they can get buy without it. A 150, or bigger, with dual shocks needs it for the extra support.
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I didn't notice any handing issues and was going 45mph. A coworker looked at it and the exhaust is cracked. You can kinda see where it's bent at the narrow silver heat shield. Gotta call the dealer today to see if it's under warranty. My guess is I'm F'ed cause I didn't take it to them for 200 mile service.
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Wayne, I just went out and studied the suspension geometry on my twin rear shock LIKE...and I agree that this is now a safety issue. This bolt needs to be replaced before riding again.
I think partly what saved your bacon was that the arm was still kept in place by the collar in the bolt hole.
And, the pipe of the exhaust must surely have a kink in it somewhere behind that small heat sheild - for the pipe to droop so much now. Was the loud noise due to a crack in the pipe at the droop?
Sorry for your luck with this.
New owners - after you take delivery of your scooter, DO spend a few minutes with various sized wrenches and sockets to check every nut, screw and bolt you can get to!
(http://i61.tinypic.com/30jqlvp.jpg)
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The nut where the swingarm connects to the rear wheel and axle probably helped hold it together a bit too. But, I would definitely check the rear axle and make sure it is still straight now.
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I didn't notice any handing issues and was going 45mph. A coworker looked at it and the exhaust is cracked. You can kinda see where it's bent at the narrow silver heat shield. Gotta call the dealer today to see if it's under warranty. My guess is I'm F'ed cause I didn't take it to them for 200 mile service.
Well, see what they say.
Checking all the fittings is part of that 200 mile service. (maybe )
I'm thinking that (rather than coughing up $175 for a new exhaust) your fairly new pipe should be a good base for a repair....taking it off and handing it over to a shop for a small welding repair?
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A close up from your early video of your new scoot....(http://i60.tinypic.com/33wxniu.jpg)
Does not look like the bolt is obviously loose.
Don't fault yourself too much. This should have been addressed in the set up fees charged by your dealer when they took it out of the crate.
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I'm f*cking depressed and my stomach has been upside down all morning. I just went out again and it is snapped clean in half. I called the dealer and emailed him these pics. He said he'd check based on what I send him if it is a warranty issue. I'll be sure to bring up next time I talk to him that the setup fees should include bolt tightening. Otherwise the manual would say to check them every 200 miles right? Or am I pushing it by saying that?
Top view past oil dip stick.
(http://i62.tinypic.com/29n70hi.jpg)
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Well look in your owners manual. If it says to tighten bolts then you should
have (or had someone else) tighten them. How many miles are on the scoot?
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Well look in your owners manual. If it says to tighten bolts then you should
have (or had someone else) tighten them. How many miles are on the scoot?
Page 19 of my owner's manual (LIKE200i)
(http://i61.tinypic.com/of3myt.jpg)
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When you send the jacket, just wrap it around the scoot. I'll dispose of them correctly for you.
No, seriously I am sad to hear this. even worse is the fact I have never personally seen any mechanic ever at any service shop anywhere go over every nut/bolt on anything for any reason.
This is one of those things that just happen, and I am 100% certain your dealer will make it right. In fact I am just as certain he will go the extra mile, and go over everything else that might have been overlooked in the beginning. I'll bet if you bring in a tray of coffee, and a box of doughnuts he may even clue you in on how to get one of those "special" jackets I mentioned. :D
Don't sweat it. It's just a thing, and thank the old guy w/ the white beard floating on a cloud nothing serious happened. (Jerry Garcia is who I mean) 8)
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Well I sent the pics to the dealer this morning and I didn't hear anything back all day. (bad feeling inside) I decided to call him back about 10 minutes before they closed. It went something like this.
Dealer: I've been so busy today. Did you send me those pictures?
Wayne: Yeah I sent them right after we spoke.
Dealer: Well I can check it right now on my computer. Wayne . . . here they are.
Yeah, I've never heard of this before. It shouldn't have done that. You want to bring it in next Saturday and we'll get it taken care of.
Wayne: So did you want to do it while I wait?
Dealer: That's what you wanted right?
Wayne: Well, if that works, it will save me another 50 mile trip up there.
Dealer: I'll order the muffler, bolts, etc and we'll get it fixed up.
Wayne: What about the warranty? It's covered under warranty right?
Dealer: If Kymco doesn't cover it I'll take care of it myself. It shouldn't have done that.
Then we go into the details of ironing things out for confirmation of a Saturday visit. Well needless to say, my weekend just got a lot better. I must say I dodged a bullet here. I was fully prepared to have to pay for an exhaust or repair this one and it was making me sick. I'm 47 yrs old and I take care of things. This is my first two wheeled vehicle and I think my ignorance of the subject got the best of me on this one. Is there a newbie guide for folks around here?
HAPPY EASTER!
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Is there a newbie guide for folks around here?
HAPPY EASTER!
Yeah. You're a member of it! There are no "newbies" here... Only members. Happy Easter Kreps
You sure there was NOTHING in the jacket?
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You sure there was NOTHING in the jacket?
You keep a knocking' but you can't come in. :)
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Marilyn Manson - The Dope Show (http://www.youtube.com/watch?v=5R682M3ZEyk#)
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So I actually watched that whole video and well it's not as bad as I thought it would be but it just left me feeling that a Manson/Gaga wedding could be the entertainment highlight of 2014.
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Same thing happened to my 2013 super 8 150. Took my dealer 2 wks to get parts and it was covered under the warranty.
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Is it just me or does zombie want your jacket? 8)
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Is it just me or does zombie want your jacket? 8)
Maybe I should make a modeling video . . . . just to make him jealous. :) ;) :o
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Waist up only PLEASE!
Gaga/ Manson=Incest They are mother, and daughter
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Same thing happened to my 2013 super 8 150. Took my dealer 2 wks to get parts and it was covered under the warranty.
Same thing?!
Bolt fell out and muffler pipe snapped in two?
Wow.
Stig
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Parts are in and going in first thing Saturday (Apr 26) to get the new exhaust on. An hour drive with the scoot in the back of the van and I'll be there when the doors open. ;D
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Parts are in and going in first thing Saturday (Apr 26) to get the new exhaust on. An hour drive with the scoot in the back of the van and I'll be there when the doors open. ;D
That is quick service for ordering & receipt of parts. Good for you!
Your post has us all checking our hardware!
My dealer has 1st-come Sat morning services.
I was there in the dark with my Michelins, first by the door....and slowly got surrounded by very many very big bikes! My only time to hang with the big boys!
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So I'm fresh back from the dealer and I'm not sure how to feel.
I get there before they open and he gets me in first thing. Notices right away the scoot has been dumped. Long story short on day 7 of ownership I was practicing in a parking lot and while making a U turn it just slipped out from under me. I thought at the time what the hell just happened. A few scuff marks including on on the exhaust heat shield. Well right away, the mechanic saw this and says, this has been dumped, it's probably not going to be covered under warranty. He's sure the stress of it going down caused the bolt failure and subsequent stress fracture of the pipe. I explained that it happened day 7 and I've rode 500 more miles without incident. Also it went from running fine to complete separation in a matter of 5 miles. Didn't matter to him, he'll have to show the bossman (his brother by the way, a family business). So they decided to replace it and show Kymco and see what they say. I told them that if Kymco didn't cover it I wanted to contact them to talk to them about it. So they started working on it and left me to the showroom (video coming by the way). While in the showroom I pointed out that all of the 2014 scoots have paint marks on the exhaust bolts but the 2013's didn't. Wonder if this has been an issue??? I'm not feeling to keen at this moment with this whole pseudo bait and switch thingy going on here. I wait for an hour and 15 minutes and he comes out. I start asking about items for the scoot, Shad box, temp and tach sensors, etc. He mentions that the heat shield is gray now instead of polished stainless steel and I could care less. So I tell him, if there's an issue with this and I end up having to pay for this exhaust, I want the original back so I can weld it and use it for a backup. Mechanic said fine but he didn't think there would be any issue with it. HUH? What changed from before he started working on it? I sign a piece of paper so that they can get their $75 labor from Kymco and I'm on my way.
So what just happened? Well I got my exhaust like they said but it didn't quite happen like I thought and it left me feeling a little weird about the whole situation. What do you say? Thinking I should let let it go and run my new exhaust and forget about it.
Now just waiting on some muscle so I can unload it from the van and it'll be time to ride.
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It almost sounds like they were testing to see if you were gullible enough to pay for warrantied service so they wouldn't have to turn it in to Kymco for reimbursement. They probably changed their minds because you said, flat out, that you wanted to talk to Kymco personally.
If I were you, I would consider talking to Kymco anyway, to see if they have had any issues with that dealer before, for not covering warranty work. But that's just me.
Glad to hear that you're fixed up regardless.
Ride safe!! :)
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Ya Know... What he said at first may be exactly right... If the bolt head broke of when it dumped, then the whole ordeal could have begun that day.
Kymco DOES require the damaged parts to be held/returned for warranty inspection, and further R&D so getting the broken pipe back is rare. Unless Kymco USA is not asking for every part, and just a general sampling instead.
I'd simply just go with the flow here, and save your strength for bigger battles. It's a who hit who first kinda deal.
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So I'm tossing a few back today and . . . . well . . . . (see below)
THIS IS STARTING TO GET A LITTLE WEIRD
COME OUT YOU GREMLINS!
NOTE: Video may contain offensive language.
Kymco Super8 150 - Guess what I Found (http://www.youtube.com/watch?v=ZTv69rL_r3U#ws)
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So I'm tossing a few back today and . . . . well . . . . (see below)
THIS IS STARTING TO GET A LITTLE WEIRD
COME OUT YOU EFFIN GREMLINS!
Kymco Super8 150 - Guess what I Found (http://www.youtube.com/watch?v=ZTv69rL_r3U#ws)
I guess this proves the fact that the bolt didn't break due to dumping the bike. And that it's also not marked with paint. Give em hell wayne!
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The Godfather Horse's Head In The Bed Scene (http://www.youtube.com/watch?v=q2CX20bBNJE#)
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So I'm tossing a few back today and . . . . well . . . . (see below)
THIS IS STARTING TO GET A LITTLE WEIRD
COME OUT YOU EFFIN GREMLINS!
Kymco Super8 150 - Guess what I Found (http://www.youtube.com/watch?v=ZTv69rL_r3U#ws)
Copied and pasted here from a different thread by "Skadamo.... administrator"
skadamo
Administrator
Sr. Member
Posts: 323
Re: Do you take any crap for riding a Scooter?
« Reply #48 on: April 21, 2014, 09:57:06 AM »
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Hey guys, please don't swear on the fourm. We could have younger folks browsing. Less importantly, it can also prevent this forum from showing up in the almighty google.
I am going to add some sensor for a few here. Obviously you can find a way around that but that will just add more work for me. I try to keep the rules as minimal as possible but this is important.
Thanks!
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Seriously? Efin is way closer to Elvin which is what MY dyslectic eyes saw till you made me look again.
Point made, and taken but repeating it don't elvin help.
I'll turn this car around, and NObody gets ice cream.
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Seriously? Efin is way closer to Elvin which is what MY dyslectic eyes saw till you made me look again.
Point made, and taken but repeating it don't elvin help.
I'll turn this car around, and NObody gets ice cream.
Point was not made here - but earlier & to too little effect it seems.
The administrator has asked members not to swear in their posts on this forum....no matter how frustrating they are currently finding scooter ownership, or in their exchanges with their dealers. The administrator set up this site as a public forum for KYMCO enthusiasts of all ages and genders. If folks really want to vent their spleen in any language - via posts or videos - that is the grist of yoootoob.
For the most part our honor system is working very well....but I for one am sorry to see that we have caused the Administrator to feel compelled to come out and make his remarks. That is an extraordinary event on this forum.
Stig....still learning.
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No worries. I modded my post and added a language note for the video (which will probably get it more views). :P
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No Ice Cream!!! Except for me. I get it all! :-* Well maybe Stig too... I forgot about the Vid. We'll see.
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Sounds like they did the right thing. Your warrenty doesnt cover stuff you broke. Sounds like proving what was at fault would have been a losing battle for you as well. Sounds like they played it safe and then either found out Kymco would pay or they decided to just try and see if kymco would pay. Sounds like kymco and/or your dealer did you a solid. The warrenty shouldnt have covered it. You came out smelling like roses when you admit to damaging it. You should feel good and shake the hands of the folks that helped you.
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This juat happened to me yesterday, had to use a wire to support the muffler, I think the shop that installed myntires did not tighten the bolts. Had to go to a machine shop to get the bolt extracted. Replaced both with stainless and locktited the hell out of them.
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Obviously it's all to elvin common...
I hope the folks using Lok-Tite are using Blue formula. Red formula will never come apart unless you heat the thread boss.
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Lost the same bolts as before and YES the pipe cracked again. I'm beginning to think there is something wrong with the bolt hole. Everyone I talk to seems to think this is unusual. Dealer said KYMCO denied the warranty claim. I've called them and left message to see if we can come to an agreement. I'm looking to move up in scoot size and am not the kind of person who wants to pass along an issue to another owner. We'll see what happens when KYMCO calls me back.
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Lost the same bolts as before and YES the pipe cracked again. I'm beginning to think there is something wrong with the bolt hole. Everyone I talk to seems to think this is unusual. Dealer said KYMCO denied the warranty claim. I've called them and left message to see if we can come to an agreement. I'm looking to move up in scoot size and am not the kind of person who wants to pass along an issue to another owner. We'll see what happens when KYMCO calls me back.
Dang Wayne,
Sorry to hear this.
You entering 24hr enduros on this scoot?
If I recall correctly you had a small lay down soon after purchase as nd there was as bit of discussion re the lost bolts an d cracked pipe.....surely Kymco is not revisiting that this time
around?
I had a hood experience when dealing directly with the distributor.
Good luck and keep us posted.
Might need to add tweeking those bolts ea time you check the dipstick?
When riding my scoot...I pull that dipstick every day.....before or after ea ride.
Stig
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Lost the same bolts as before and YES the pipe cracked again. I'm beginning to think there is something wrong with the bolt hole. Everyone I talk to seems to think this is unusual. Dealer said KYMCO denied the warranty claim. I've called them and left message to see if we can come to an agreement. I'm looking to move up in scoot size and am not the kind of person who wants to pass along an issue to another owner. We'll see what happens when KYMCO calls me back.
I know it didn't happen twice ??? ???
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So the story is half over and here's the update. This is the most important part as far as other KYMCO owners are concerned. So the first thing I did was to call the dealer I bought it from and explain the situation. He said he would turn it in as a warranty claim but it was up to KYMCO to cover it. A day and a half later he called me back and said that KYMCO would not cover it. He explained it was pretty much black and white for him. If they wouldn't cover it there was nothing they could do. He did however give me a name and phone number of the person he talked with and said I was free to contact him to plead my case. I did that and left the gentleman a message. He called back the same day and we discussed it. I let him know that I was very upset about this but I wasn't about to yell at him for this but don't let my calm demeanor give the impression that I'm OK with what happened. I gave him my concerns, history and what I felt was the issues. Now here comes the important part. I gave him my VIN number and he looked up the history on the scooter. The exhaust is only covered under the first year warranty which he explained had expired just a few weeks ago. So the black and white of it is that it would not be covered as the warranty is expired. He then went on to explain that he could do a "Goodwill Adjustment" and actually cover the item but in those cases he needs to report to Taiwan Corp. the reasoning behind it and show supporting evidence of why they gave away parts that were not under warranty. In this case he pointed out the regulate intervals indicated in the Owners Manual that bolts and nuts need to be tightened. He then said he contacted my dealer to see what RO's (repair orders) they had on file for my scooter. They had none as I do all of the maintenance myself, keeping meticulous logs and receipts. He said that my records would not be recognized and that all maintenance needs to be performed by a certified mechanic if they are going to be doing a goodwill adjustment. I explained how my dealer is 50 miles away and his solution was that I needed to make appointments on Saturdays and ride it up there for that. He understood my situation but based on my evidence he couldn't do anything for me. I guess I really couldn't expect the guy to roll over and just take care of the situation. You could tell from the conversation that this wasn't his first rodeo with a consumer complaint. With the way he explained it, there are avenues that could have helped me but though my actions (self maint.) I voided those (my words not his).
He was cordial in his conversation and we actually talked about me getting a bigger scooter. Which took us in another direction in the conversation which I will post elsewhere.
Upon further examination last night, I believe the top bolt is stripped out. My next step is to try and see if the pipe can be welded back together, then find a bolt/nut combination that will go all the way through the bolt hole. Loctite and lock washers on both ends of the bolt/nut combination. Maybe even a double nut. A coworker told me about aircraft bolts that have some sort of wire through the head of the bolt that locks it into place. I may investigate that also. Good day everyone.
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Sorry to hear this. Does your state have a lemon law and, if so, what are the time parameters on it? I'm sure you advised that this happened once before, but did you make the point that the two instances may have been related and that an improper repair from the first episode could habe beem a time bomb waiting go off and cause the second episode. Did the kymco rep say if there were other S8 owners with the same issue? I would think that if it was fixed properly the first time there wouldn't have been a second time.
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I'm moving on with this. I explained to the rep that I didn't want to fix it without finding the cause because I plan on getting another scooter. I don't want to pass off an issue to another person. I'm not that way. I plan on "creating a fix" that I think will solve it long term and we'll see what the future brings.
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Regarding what kymcousa inferred to you about self maintenance voiding the warranty, check out the Magnuson-Moss warranty act (I realize you're moving on with the exhaust issue but there could be other issues before you and Bandit part). I always thought you HAD to go to the dealer for routine maintenance but it appears from this that you do not (though I would suggest doing your own research, and I'm going to study it more myself). I haven't looked at the warranty in a long time but as I recall it covers just about everything for the first year and the only either parts or repair work for the second year. Hope you've found someone to weld your pipe back together so that you can get back on the road soon.
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Regarding what kymcousa inferred to you about self maintenance voiding the warranty, check out the Magnuson-Moss warranty act (I realize you're moving on with the exhaust issue but there could be other issues before you and Bandit part). I always thought you HAD to go to the dealer for routine maintenance but it appears from this that you do not (though I would suggest doing your own research, and I'm going to study it more myself). I haven't looked at the warranty in a long time but as I recall it covers just about everything for the first year and the only either parts or repair work for the second year. Hope you've found someone to weld your pipe back together so that you can get back on the road soon.
Our USA Kymco warranty.....
To the original owner:
All parts and labor for the first 365 days.
Engine and electrical parts and repair labor for the first 540 days.
Engine parts and repair labor are covered for 730 days.
PS. this warranty is FULLY TRANSFERABLE to next owner (s) for the full 2 yrs. from orig. sales date from new.(just let KYMCO know of the transfer)
Stig
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An exhaust pipe is not an "engine part"? Just curious, and thanks for posting the warranty details, as I had forgotten them. My thought in referring to the Magnuson-Moss act was about the hard time I had with Kymco and my dealer to get my front cover replaced when someone(not me) did not properly secure it. I don't think it ever was covered under the warranty; I think the dealer finally sucked it up and paid for it when I threatened to Go to the attorney general's office on them.
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According to the KYMCO representative I spoke to, the muffler is not part of the engine and is only covered under the first year of the warranty. Rain today, welding estimate tomm.
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wkreps: I'm sorry to hear about your S8 150cc exhaust issue. I bought a new S8 150cc in 2012 & I noticed that there was red paint splatter over the white paint near the floorboard. I told my dealer I wouldn't complete the delivery until Kymco replaced the plastic panel. They did without an issue. I think the Kymco Chinese factory isn't up to par with Taiwan. I put about 1K miles on her & sold it for a new SYM HD200. HUGE difference in terms of QC. Then again it cost $1,000 more.
Seems like you have taken to scootering. Consider moving-up (if funds are available) to a GT300i. It's so much nicer then the S8. But then again it's a lot more money. Kymco has some nice financing deals as well. I paid cash for mine as I sold my Suzuki TU250X motorcycle for $2500.00, then decided it wasn't worth a loan for another $2500.00 In the end, you'll LOVE the GT300i trust me.