1. Most Tech's are more competent than the owners of the machines they are working on. Most Tech have attended some type of schooling but experience is the key. If in a multi line dealer, the tech could go from working on a GSXR1000 to a Like 150. The techs skill set is more diverse and it's difficult to be experts on all makes and models.
2. It is recommended by KUS that Kymco dealers stock a minimum parts inventory based on the market area and sales history.
3. There is no minimum. There is if the dealer want free freight from KUS
4. Prior to the new management KUS fill Rate on parts orders was around 96% which is way better than every other OEM on average. KUS uses both Air freight and ship freight. Emergency orders go Air, stocking orders or ship.
5. You've never worked for Kymco so how do you know what Kymco thinks. BTW, you are wrong.
6. Sure the focus on Kymco scooters here is prominent, but when it comes down to it most customers end up screwing the bikes up by doing there own work and then expect warranty. It reminds me of many posts here that claim to be factual but are no where close than actual.
Just my opinion
Here we go with another quote about dealer techs! To be fair, sorta, there IS a possibility that the dealer was blamed for something the previous owner did. However, considering Kansas Kymco made the statement, I tend to have faith in his accuracy.
"A so called mechanic at a Scooter dealership in KC changed the belt and didn't properly tighten the variator nut and destroyed the crankshaft."
This is a common error by the inexperienced including me! I, like others, could tell that something was not right and corrected it BEFORE buttoning up and returning to service. This is exactly the kind of thing that forum members could help dealer techs.
