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Messages - LousyTech

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1
Kymco News / Re: Like 150 ABS Recall
« on: November 22, 2020, 07:24:08 AM »
Got curious so went on a hunt. Found recall instructions with pictures! Put in your browser:

Like 150i 2020 Recal Repair Instruction -  NHTSA

This will be at the top of the search....

Yep thats my beautiful hand taking pictures of the repair. You have seen whats next to come. At least let the mods know that I am as genuine as it comes here.......

2
Kymco News / Re: Like 150 ABS Recall
« on: November 20, 2020, 10:23:24 PM »
Recall notice makes no mention of adhesive issue or grease contamination issue. Ring deterioration issue only.
CJS

Ding ding! you are a winner!

How many of these rings have you inspected?

What is the difference between a deteriorated ring and a ring that has delaminated adhesive?

Is delamination a type of deterioration?

The root cause was never addressed here. Its not the lithium grease. The grease is only a contributing factor for the real root cause.

3
Kymco News / Re: Like 150 ABS Recall
« on: November 20, 2020, 10:21:24 PM »
Glad to hear from you! For those of us experiencing neither the recall nor the ABS problem, could you explain the significance of "adhesive issue" and "lithium grease issue."

I know a lot of these things take a lot of time but it seems like an issue with brakes would be pretty high priority.

It will all be "public information" soon. I am just honestly asking if anyone on here has had an issue with the recall repair. For me, the replacement rings are just as flimsy and defective straight out of the box as the one that's on the unit.

This is concerning and risky.



4
Kymco News / Re: Like 150 ABS Recall
« on: November 20, 2020, 10:16:16 PM »
Well, last we heard his skills were in high demand and he had accepted a new job in  Germany.
Stig

The likes of you disgust me..........
blinder und dummer Mann...Geh bitte weg!

I am glad you asked however. Düsseldorf  is beautiful and I am headed back home for the holidays tomorrow.
Nice to see that you are keeping up with my movements ;D #stalker
Tell Mandy Chia I said Hello  8)


5
Kymco News / Like 150 ABS Recall
« on: November 20, 2020, 08:07:21 AM »
Anyone experiencing issues with the Like 150i ABS recall?

Not receiving parts or can't fix the error after installing new ABS ring?

Customers returning after tech bulletin repair?

I am getting a lot of questions and feedback (9 messages now) that suggests a deeper issue at play here...

Any help, comments, feedback would be greatly warranted.

What are you seeing within the failed ABS magnetic rings?

Personally I believe this is an adhesive issue and not a lithium grease contamination issue.

6
Kymco News / Re: Kymco AK 550 - Now Available in USA...
« on: October 13, 2020, 05:59:17 PM »
I not only work at a Kymco dealership and am the Kymco Line Manager, I was a DSM at KUS for 7.5 years. I set up this company, and many others in my area,  as a dealer when I was the DSM for CA & NV. Guess you missed that part. I'm on this forum because I like to help people with issues they have and to try to dispel false rumors and comments which may lead people in the wrong direction. I know exactly the situation you went through, I resigned also along with many others. You know nothing about the company prior to current management. I know what we did and how well we did it. We are all disappointed that we had to leave but are very proud of what we did.  That said, we don't go around airing our dirty laundry in a public forum like this, it is unprofessional. You can continue to do what you do but I think everyone here knows your story. Good luck in your future endeavors.
 

It is all a matter of opinion.
Sadly, it is always deemed unprofessional when someone shares a bad experience against a former spouse or employer.

However, I salute you and you are correct.
I do not know how the company operated when you were there but I can assure you, it wasn't being destroyed by someone who screams "I have a MBA and I am so smart".
You may have a different prospective on the topic because you came from the herd and can maneuver with kymco on a different level .
Others, not so much.
 
Too many great people come have come and prostrated themselves to exhaustion.
It happens on my side of the business as well, but the turnover rate is single digited.
This simply can not be ignored.

I yield.
Have a good one souzamoto.

7
Kymco News / Re: Kymco AK 550 - Now Available in USA...
« on: October 13, 2020, 04:33:50 PM »
A few things said here which I would like to respond to. First, what Kymco USA has done is release info on a few early release models for 2021. These models are a bit early because Kymco inventory both at Kymco USA and the dealer levels are low. The other models, like 150, 200, the 300 and or 400, will likely be released later. Why? Inventories are still plentiful at dealers and KUS. To think that KUS would discontinue models such as the like 150/200, the most popular models, is silly. The like 200 may not return as the like 150 is more popular.
Mr.Lousy Tech is well, absolutely disgruntled. The fact that I nor over 25 other KUS former employees don’t know him shows that he was not there that long. He also said his goal was not to throw KUS under the bus but he did just that. To let the cat out of the bag, most of you probably figured it out already, I was a DSM, District Sales Manager for KUS, for Ca & NV, for 7 1/2 years.I have been in the motorcycle industry since 1980. I currently work at a Kymco dealership which I set up as a dealer when I was at KUS.
Comments about KUS not supplying proper technical training is debatable. KUS developed, along with cyclepedia, a extremely extensive tech training program. Whether techs took/take advantage of it is up to them. Its free to the tech and there are incentives for the dealer if they have techs that completed the courses. Another comment about warranty work was made, dealers basically pay techs 3 ways, either by standard hourly, hourly plus commission or straight commission. Warranty flat rate times paid by the OEM, no matter who the OEM is, are slim. An hourly tech doesn’t care how long he takes, he’s paid no matter (until he’s fired for lack of production), an hourly plus commission tech will get paid to be there, likely min wage, but will get a portion of the hourly rate, very lucrative if you produce.straight commission is for the rockstars that consistently Bill 40 plus hours a week with no come-backs. These techs can beat flat rate 90% of the time. With regard to the AK, KUS will likely bring in, no more that 500 units for the USA for the first year. They will likely sell through at the 8999.00 price, fairly reasonable considering the technology within.
In the past, a lot of the models came to the USA with much input by the sales and technical staff at KUS. Several models that Kymco produced in other markets were offered to KUS.
 Some were accepted like the KPipe along with specific color choices for the USA market. The Spade was specifically built with the US in mind. Input from the US was a factor in bringing the Like 150 to fruition.
I could go on but it’s late and you are likely bored by now.
Cjs

Of course you would take my not so stellar comments to heart because you, yourself, are a KYMCO dealer. What is sad however, is that you would easily dismiss my comments.

No I was not there long. I was there TOO long.

that being said, souzamoto, I am not here to debate with you sir.


8
Kymco News / Re: Kymco AK 550 - Now Available in USA...
« on: October 11, 2020, 06:24:08 AM »
Probably why Lousy Tech resigned: management would not listen!

One would think, that marketing and research, would guide one to the conclusion of "what services and products" to provide.

No, KYMCO USA does not listen.

Hey heck, what do I know? I am just a disgruntled ex-employee. Anything I say is just a goulash of bias negativity  ;D...........
#fakenews
#fakenews
#fakenews


9
General Discussion / Re: Former KYMCO USA Technician
« on: October 09, 2020, 10:24:47 PM »
No problem. Send me a pm, please.

PM sent but i am not sure if you received them.

My "sent" messages show "0"  ???

10
General Discussion / Re: Former KYMCO USA Technician
« on: October 09, 2020, 09:34:20 PM »
So, how long do I give Wofford to reply before I start, you know, complaining bitterly?

My reply to this was taken down.

This is sad. Seems that KYMCO has someone on here to keep bad press hidden.

11
General Discussion / Re: Former KYMCO USA Technician
« on: October 08, 2020, 08:36:36 AM »
They have redone the website and I think the new leadership might be trying to put forward a better foot. If Kymco is serious about keeping a solid foothold in the USA, customer service and parts access has to be at the top of the list. Maybe we should all write to the new management to make suggestions about improving the brand recognition and reliability.

Dean



Write the following with your suggestions:

CEO - Mandy Chia - mchia@kymcousa.com

VP of Technical Services - Joe Wofford - jwofford@kymcousa.com

COO - Mac McMath - mmcmath@kymcousa.com

12
General Discussion / Re: Former KYMCO USA Technician
« on: October 01, 2020, 03:14:27 PM »
Dear Lousy Tech,

First, WELCOME to the nut farm! This is a merry band of enthusiasts, iconoclasts, youngsters and ancient ones spring-loaded to help or gripe, talented, gifted or just persistent riders and fixers that have discovered a brand worthy and people worthy of being friends. You are now among friends!

Your artistic ability with a brush of words on this communication canvas has convinced me you are the real deal and a great loss to your previous employer. While your previous employer will never realize until too late your absence, his loss is our gain!

Everyone is concerned about parts availability. The great thing about this brand is very few parts are required! There are sources highlighted and kept current by our fearless and fine moderator, Stig from Ohio.

I have been the one the forum has to dump an ice bucket on occasionally because of my distrust of dealers and their techs. Every so often someone will point out a really good dealer and even a good tech and we all rejoice for the one or two who live near them. Most of the good troubleshooting is found here, on this forum. The joy is in reading that someones suggestion worked!

I hope you have found this bunch to be more than satisfactory and that you enjoy chiming in. You can become quite busy here! Again, welcome!

That you for the warm greetings!

I will do everything I can to led you guys towards parts.

It’s really disappointing that KYMCO does not order more parts for stock, especially parts that fail frequently. I have seen 3 month long backorders for fuel pumps just as an example.

13
General Discussion / Re: Former KYMCO USA Technician
« on: October 01, 2020, 02:38:21 PM »
Thanks for joining us. 

I know the frustration of working with a once respected company that had great products but very poor support from the management in its final years (a century old company, now just a memory, even though the industry is still doing well).

I have a 2004 Bet & Win 250, and a 2004 Super 9, both great scoots.  Hard to get parts for nowadays, which may just leave me with inop bikes for some time - if parts can be even sourced anymore.

Hopefully you can help some of the folks on here that need parts and service.





Hello there.
unfortunately, I have not found a good/steady alternative parts source.
All parts are sent against an PF order.
Not unless someone ordered a mass amount of stock, all parts are fulfilled through e-parts.
The leadtime on these parts suck because they are coming from Taiwan.

Alot of customer have informed me that this site: http://kymco-parts.eu/ seem to be able to get parts quicker than KYMCO USA can provide.

Halls Motorsport is a great dealer that I would recommend.
They order a lot of parts to have on hand.

14
General Discussion / Re: Former KYMCO USA Technician
« on: October 01, 2020, 02:33:37 PM »
Do you have experience working on Kymco UXV 500i machines?

If so please let me know.   I have a fuel tank sender float that does not display the gas gauge on the LED Console display.

Check the sender rail for rust/swing arm aperture . This part is very sensitive to moisture.
I have seen alot of these parts contaminated with rust.
The UXV 450 owners should experience this as well since the fuel units are basically the same.

15
General Discussion / Former KYMCO USA Technician
« on: October 01, 2020, 06:36:56 AM »
Hello KYMCO enthusiast and general owners,

As the title states, I am a former KYMCO USA technician.
I wanted to join this forum and offer technical advice on issues with KYMCO units.
Not because I am not longer with them, but due to the fact that I care about this community.
I WILL NOT engage in gossip, slander, or commit libel against KYMCO USA.
I will however clarify (EMPHASIS) that I am not a disgruntled employee that was fired.

I resigned.......


SEARCH GOOGLE FOR LATEST KYMCO USA EMPLOYEE GLASSDOOR AND INDEED REVIEWS
REMEMBER THE PRESS RELEASE OF CFO JEREMY LAWRENCE? HE RESIGNED.
TURNOVER IS ABOVE 90%


A little about me:

I grew up in the BMW Manufacturing sector as an Quality Engineer.
I have successfully qualified 15 programs and managed a safety recall due to a suspension-control component.
This "RECALL" management experience, was rather impressive to KYMCO, due to an UPCOMING recall on the Like 150i for ABS issues.

More on this later.....

Before joining the automotive plant world, I grew up with a wrench in my left hand, and a Hayne's manual in the right.
My grandfather was an engine builder for the drag racing crowd.
"Daniel Built" became a factor when pre-race bets were made.

At such a young age;

Once you...

1: Smell a fuel rich exhaust after a dramatic acoustic display
2: Feel the heat from burnt rubber...

you become an addict.


I also remember witnessing my grandfather, show examples of humanity, that has modeled me into the person I am today.
During my grandfathers young life of 70 years, he repaired every church members car FREE of charge while it was in his shop.
True to his character, Danny lent out vehicles to his extended family, while their car was in the shop awaiting repair completion.

My first job ever was that of an ECU Tuner at a local performance shop in Spartanburg, SC.
NISTUNE is my second language  8) Hondata, ehhh its ok but the latency sucks. Piggyback route? MegaSquirt of course  ;D

Anyhow, I know my way around engines, forced induction, powertrains, and how to burn rubber.
Most importantly, I know how to fix them.
Fast/Cheap/Reliable, pick two, and you've found your problem.

If any member on this forum is in need of technical/repair/parts help regarding their KYMCO unit, feel free to reach out to me.
Its not a secret that you have to " contact an authorized KYMCO dealer to order parts".
However, there is a small aftermarket of dealers who offer web based ordering from their stock.

Closing,

If you were to ask me "should I purchase a KYMCO unit?"


The answer would be yes....


Only if:

1:You can accept a lack of aftermarket support

2: Deal with a costumer service program that forwards you to a mailbox or recommendation to call a dealer

3: Being told to drive your "under recall" unit to a dealer when the brake system is potentially unsafe

4: Waiting 3 months or more for parts.

5: You can deal with the fact that KYMCO sent the dealer wrong parts after being told the parts received was a 4 month backlog order.....


Then buy a KYMCO..........

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